Upon installation of the Datamover app, we automatically able to access certain types of information from your Shopify account:
Product details, order information, customer details, product collections, company details associated with orders, and metafields for both products and orders. This data can be exported in Excel or CSV format.
We have the ability to import and create product details via Excel or CSV uploads.
Additionally, we can import and create product details using Google Spreadsheets.
Information Collected Directly from You
We do not request or collect your personal contact information or any details regarding your customers directly.
Information Collected Directly from Your Customers
We do not collect any information directly from your customers.
How We Use the Information We Collect?
We use the data collected from your Shopify store, such as product and order information, to generate bulk Excel, CSV, or Google Spreadsheets based on your specified requirements.
Do We Use This Information for Any Other Purposes?
We do not share your data with any third-party services or applications.
However, we may use your information to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other lawful requests for information, or to protect our legal rights.
Data Retention
We comply with GDPR regulations and follow Shopify’s guidelines on data retention. In accordance with Shopify's mandate, we remove all merchant data within 48 hours of receiving a payload webhook after the app is uninstalled by the store owner. For further information, please refer to Shopify's Privacy Law Compliance.
Your Rights as a European Resident
We only collect your name and email address for communication purposes. As a European resident, you have the right to access, correct, update, or request the deletion of the personal information we hold about you. If you wish to exercise any of these rights, please contact us through our Customer Support.
Additionally, if you are a European resident, please note that we process your information to fulfill any contracts we may have with you.
Contact Us
If you have any questions, complaints, or would like more information about our privacy practices, please contact our Customer Support team.
Changes to Privacy Policy
We may update this Privacy Policy from time to time without prior notice. However, we will not make changes that result in significant additional uses or disclosures of your information without informing you via email.
Minor changes that do not significantly impact your information may also be made, for which email notification is not required. We encourage you to review this page periodically for any updates.
